Vaccinations and Titers: Don’t Risk Non-Compliance
The global race for an effective COVID-19 vaccine dramatizes a vaccine’s role in preventing the spread of highly contagious diseases. While the world waits, medical experts advise an early annual flu vaccine as a precaution against a potential second wave of COVID-19 this fall. To help businesses protect staff and remain in compliance, Mobile Health[Read the Rest]
Meet Nicolas Rossetti – Assistant Medical Director
Virus. Epidemic. Epicenter. These themes have marked Assistant Medical Director Nicolas Rossetti’s medical career. He became a registered nurse in 1984, at the onset of the HIV/AIDS epidemic. The RN served for a decade in the ER of the now-closed St. Vincent’s Hospital in Manhattan, then considered the AIDS epicenter. Fast forward 35 years to[Read the Rest]
Customer Service Is a Company-Wide Mission
Behind every client interaction, whether appointment scheduling, clinic visit or billing request, stands an entire Mobile Health team committed to that customer. That’s because from their first day with Mobile Health, clients benefit from a dedicated account manager, account service representatives and customer service representatives ready to help resolve any issues that arise. Coupled with[Read the Rest]
Meet Trish Walsh – Operations & Customer Service Mgr.
When Trish Walsh applied to be Mobile Health’s office manager in 2010 after 15 years as a missionary, she boasted a solid connection. From age 14 to 21, Trish, today Mobile Health’s Operations and Customer Service Manager, had worked at another of company founder Bert E. Brodsky’s companies. “Back then, Mobile Health was just beginning,”[Read the Rest]
Meet Trilingual Customer Service Rep – Henry Zhu
In high school, Henry Zhu logged the mandatory volunteer hours needed for graduation. Unlike many classmates, however, Henry stayed on at the bilingual pre-school where he translated classwork into Cantonese and Mandarin long after meeting his school’s minimum service requirement. This ‘extra mile’ attitude has shaped the trilingual Customer Service Representative’s (CSR) approach to life[Read the Rest]
Mobile Health by the Numbers: Utilization Trends
Each day, Mobile Health prioritizes the care of patients scheduled for occupational health screenings at a NY Mobile Health clinic or one of 2700+ nationwide locations. Over our 35-year history, however, those patients and procedures begin to add up, especially as our national network of medical providers expands. We recently took stock to identify Mobile[Read the Rest]
COVID-19 Point of Care Tests: Results In Minutes
With delays for lab results from molecular PCR COVID-19 tests sometimes stretching to a week or more, COVID-19 Point of Care antigen tests can provide an antidote. That’s the point of Point of Care: providing real-time, lab-quality diagnostic results. Several antigen tests designed for rapid detection of the virus that causes COVID-19 have received emergency[Read the Rest]
Day Camps Opt for Point of Care COVID-19 Tests
As usual, North Shore Day Camp readied its swimming pool, gymnastics course and arts and crafts supplies prior to welcoming its first busload of campers. However, this year’s preparations also included a day of drive-up Point of Care COVID-19 testing for campers conducted in partnership with Mobile Health. Parents of campers could opt in to[Read the Rest]
Mobile RFT Teams Deploy to Hard-Hit Hospitals
As the United States exceeds 3 million reported COVID-19 cases, surges in hospitalizations in hard-hit states continue to tax frontline workers. Currently, dozens of Florida hospital intensive care units (ICUs) are at or near capacity, while COVID-19 hospitalizations in Texas reached an all-time high of nearly 10,000 patients. Mobile Health will soon deploy mobile RFT[Read the Rest]
Meet Bronx Site Manager – Camille Edwards
On Camille Edwards’ first day as Site Manager of Mobile Health’s Bronx clinic, N.Y. Gov. Andrew Cuomo had just shuttered all non-essential businesses and ordered all hospitals to double capacity. The RN admits to a little “nurse guilt” at the time, over not doing hands-on patient care in the overwhelmed hospitals. ‘Blessed to Be on[Read the Rest]
